Freight forwarders, customs brokers, and logistics providers face growing complexity in managing global shipments, compliance, and customer expectations. Descartes Broker & Forwarder Enterprise Systems deliver a unified, cloud-based platform that streamlines operations—from quoting and booking to customs, billing, and visibility.
Our solution integrates transportation management, customs compliance, and financial control into one system. Users can plan, execute, and track multimodal shipments; automate customs declarations and security filings; and manage bonded warehouse or FTZ processes with accuracy and efficiency. Built-in accounting and billing modules simplify invoicing, cost control, and profitability tracking.
With global rate management, businesses can create precise quotes quickly, maintain up-to-date carrier rates, and respond faster to customer requests. Real-time shipment visibility connects data from carriers, customs, and internal systems, providing customers and teams with instant status updates.
Descartes also offers digital customer portals for online quoting, booking, and tracking, as well as CRM tools designed for forwarders and brokers to strengthen client relationships and win more business.
By integrating all core logistics workflows, Descartes eliminates manual data entry, reduces compliance risk, and enhances productivity. The modular design allows organizations to start small—then scale with new capabilities as their business grows.
Descartes Broker & Forwarder Enterprise Systems empower logistics companies to operate more efficiently, stay compliant, and deliver superior customer service in an increasingly competitive global trade environment.
