GXO Logistics
About us
GXO Logistics is the world’s largest pure-play contract logistics provider and is positioned to capitalize on the rapid growth of ecommerce, automation and outsourcing. GXO has more than 150,000 team members across more than 1,000 facilities totaling more than 200 million square feet. The company serves the world’s leading blue-chip companies to solve complex logistics challenges with technologically advanced supply chain and ecommerce solutions, at scale and with speed. GXO corporate headquarters is in Greenwich, Connecticut. Visit GXO.com for more information and connect with GXO on LinkedIn, X, Facebook, Instagram and YouTube.
Products & services
Warehousing
At GXO, warehousing is more than storage — it's a strategic advantage. We deliver high-performance, tech-enabled solutions that optimize inventory, increase speed, and reduce costs. Our facilities are powered by automation, robotics, and real-time data to ensure accuracy, scalability, and flexibility for every customer. Whether you're looking to streamline operations or expand globally, GXO’s warehousing network is built to support your growth.
Supply chain optimization
Real-time visibility and demand forecasting to manage resources GXO’s supply chain applications are designed to manage complex warehouse logistics as part of a sophisticated digital ecosystem. Our focus is on integrating robotics, autonomous vehicles, automated sortation systems, drones, augmented reality, smart analytics and the Internet of Things (IoT) — technologies that move goods through the supply chain most efficiently. Once a startup is complete, our managers use analytics with machine learning to identify opportunities for supply chain optimization. Every function, from forecasting and daily labor metrics to receipts and billing, is available through a single portal. Because our systems are cloud-based, operational data and analytics can be accessed on any device, including mobile devices and wireless workstations. This is a valuable lever for supply chain optimization, because it enhances collaboration. Access to data also reduces lead times to launch new operations, open new facilities and retrofit existing ones.
Managed Transport
Optimize your transport with GXO: Managing transport flows can be complex, requiring efficiency, visibility, cost control, and increased sustainability. GXO can streamline your operations and cut costs by managing the selection, sourcing, and execution of your transport—from haulers to carriers—and seamlessly integrate this into your warehousing operations. We offer end-to-end solutions, enhanced by control tower technology, designed to transform your operations, reducing environmental impact while maximizing efficiency. By working with a single partner, you’ll save time and money while tapping into the benefits and expertise of multiple operators tailored to your requirements.
Reverse logistics
Maximizing value and protecting your brand for any return through any channel For many companies, reverse logistics — the management of returned merchandise — is a daunting prospect. The complexity of services required, the intensity of consumer expectations and the cost of idle returns make reverse logistics a natural part of the supply chain to outsource. We can manage the entire returns process, including inbound receipt, inspection, refurbishment, repackaging, and return-to-retail or disposal, as well as refund management and warranty claims adjudication. Our software provides constant digital visibility, and our analytics forecast future volumes. These capabilities have proven robust enough for any channel, seasonality or product category. To explore our fully-managed end-to-end service offering for consumer electronics and home appliance reverse logistics, visit our GXO ServiceTech offering
Ecommerce fulfillment
GXO’s ecommerce logistics are a staple of blue-chip supply chains around the globe. Our customers include pure-play e-tailers, omnichannel retailers and the growing number of manufacturers that sell direct to consumers. In each case, we can deliver greater efficiency, more speed and better visibility, as well as significant value in the form of data-driven decision-making. Ultimately, these companies want what their customers want, and our agile technology responds quickly to their expectations. From reliable fulfilment across a complex SKU range to 360-degree reverse logistics, we deliver superior outcomes at scale and proactively support growth with ecommerce logistics.
GXO Service Tech
Fully managed reverse logistics for electronic goods. Test. Refurbish. Repair. Asset Recovery. Returned electronic goods pose a particular challenge for retailers, manufacturers and insurance providers. Testing, repackaging, refurbishing and repairing all take time and resources. With industry return rates reaching 40%, and customer expectations ever increasing, you need a smarter, simpler and faster approach to processing electronic goods. GXO ServiceTech is a leading specialist in reverse logistics for electronics retailers, manufacturers and insurance providers, with multiple sites across the UK and Europe. We provide an end-to-end service offering for a wide range of consumer electronics, including laptops, TVs, displays, mobile and gaming devices, as well as home appliances. All designed to increase efficiencies and maximise the full life value of your products. Repairs, upgrades, and refurbishment Data cleansing and safe disposals Customer service call centres Warranty management Warehousing Logistics Accreditations Re-selling With unrivalled expertise in the consumer electronics service sector, we specialise in B2B returns, B2C services and onsite services. With operations in the UK and Europe, we provide a complete service offering that is backed by extensive manufacturer accreditations and GXO’s network. GXO ServiceTech is the new name for the businesses formerly known as RepairTech, Servicecare, CE Repair Services and Service Control.
Value-added services
Customized services that help you adapt and grow your business GXO has extensive experience helping customers navigate from traditional retail to omnichannel distribution. By partnering with us and leveraging our logistics services, retailers can focus their resources on the opportunities of ecommerce rather than on the daily complexities of logistics. In addition to managing inventory, fulfilment and returns, we provide a digital experience that engages consumers through mobile apps, subscription services and other loyalty builders. And our roster of value-added logistics services offers a range of benefits that can be customized for individual requirements. Co-packing is a good example of a value-added service that is experiencing increasing demand. A co-packing solution consists of combining two or more similar products to create a single co-pack of consumer sales units. Co-packing can return dramatic efficiencies for customers and has become a popular way for retailers to handle large volumes without adding extra staff or equipment. We can very efficiently shrink-wrap, label, fill boxes, take quality-control measures and assemble units for promotional marketing. Value-added services include: Product personalization Giftwrapping and messaging Custom out-of-box experience Co-packing, kitting and bundling Engineered packaging Ticketing and labeling Repair and refurbishment Carrier selection and management
